Spare Parts and Service

MWM is a brand that stands out also for its service excellence and customer service.

To be able to maintain excellent quality in its technical services to customers, the Customer Assistance Department for MWM seeks to act with a focus on:

  • Training of the in-house personnel and of its authorized dealers;
  • Appropriate dissemination of technical information;
  • Warranty support for its products;
  • Development of service equipment and tooling;
  • Encouraging the use of genuine spare parts;
  • Enhancing the reliability of components and engines.